Refund policy

 

• Payments must be paid in full unless agreed otherwise
•  Course fees and payment plan may be negotiated with the director prior to enrolment.
• On-site course fees include: course fees, administration fees, unlimited phone and email support from trainer.
• Tutoring or additional training and assessment services provided will be invoiced at set price according to the type of training required.
• Boat Coach reserves the right to cancel or reschedule scheduled workshops if less 2 students are enrolled or poor weather conditions impact on safety
• Boat Coach will reschedule training if weather conditions are deemed unsafe.
• If Boat Coach decided to cancel a course, Boat Coach will reimburse client or reschedule depending on what the client decides
• Students must cancel/reschedule with at least 7 day’s notice of the scheduled date. $150 cancellation fee will occur
• If student cancels/reschedules with less than 7 day’s notice, student will only be reimbursed 75% of total fee due to administration fees
• Failure to complete online theory prior to schedule appointment, will incur a $150 re-booking fee and can only be rebooked during Monday - Friday
• Re-Assessment Fee $150 for theory
• Re Assessment Fee $150 for Practical
• If students cancels within 24hrs fees are forfeited to Boat Coach